Facility Management Services

Network management, encompassing LAN (Local Area Network) and WAN (Wide Area Network) support, involves overseeing the operation, maintenance, and optimization of networking infrastructure to ensure efficient and secure communication within and between organizational sites. Deploy networking equipment such as switches, routers, firewalls, and access points according to the organization's network design and requirements. Configure network devices with appropriate settings for IP addressing, routing protocols, VLANs (Virtual Local Area Networks), security policies, and Quality of Service (QoS) parameters.

Kloud Tech is one of the market leader in network management. Wireless, VPN, link, and bandwidth management are essential components of network infrastructure. Our ireless Management Solution invloves optimization of wireless networks. It includes tasks such as configuring access points, ensuring proper coverage, managing interference, and enhancing security protocols like encryption and authentication. Our VPN management involves setting up and maintaining VPN servers, configuring user access privileges, monitoring traffic for security breaches, and ensuring the encryption of data transmitted over the VPN. Link management pertains to the control and optimization of network links, which are the connections between network devices such as routers, switches, and servers.

Kloud Tech Mail and messaging management involves overseeing the flow of electronic communications within an organization or between individuals. Email management encompasses various tasks aimed at organizing, securing, and optimizing the use of email services. Messaging management extends beyond traditional email to encompass a broader range of real-time communication channels, such as instant messaging, chat applications, and collaboration platforms. Effective mail and messaging management is essential for promoting efficient communication, enhancing productivity, and ensuring the confidentiality, integrity, and availability of electronic communications within an organization.

Application software and operating system (OS) management are crucial aspects of IT administration, each focusing on different layers of the technology stack. Managing application software involves various tasks related to the deployment, configuration, maintenance, and optimization of these programs. OS management involves tasks related to the installation, configuration, maintenance, and security of operating systems across a network of computers or devices. Installing and configuring operating systems on individual computers or virtual machines. we set up system preferences, user accounts, security policies.

Kloud Tech data backup management involves the planning, implementation, and maintenance of processes and procedures to ensure the safe and reliable duplication and storage of critical data. we establish backup schedules based on the frequency of data changes, business requirements, and recovery point objectives . Data backup management is essential for safeguarding against data loss, minimizing downtime, and ensuring business continuity in the face of unexpected events. It requires careful planning, regular maintenance, and adherence to best practices to protect valuable data assets effectively.

Kloud Tech data database management involves the organization, storage, retrieval, and maintenance of data within a structured database system. Effective database management is critical for ensuring data reliability, availability, and security, as well as optimizing performance and scalability to meet the needs of the organization and its users. It requires a combination of technical expertise, careful planning, and ongoing monitoring and maintenance to maximize the value of the organization's data assets.

Kloud Tech Security and antivirus management involve the implementation and maintenance of measures to protect computer systems, networks, and data from security threats, including malware, viruses, hackers, and unauthorized access. We Identify potential security risks and vulnerabilities within the organization's IT infrastructure, applications, and data. Security and antivirus management require a proactive and multi-layered approach to effectively mitigate risks and protect against evolving cyber threats. It involves a combination of technical controls, user education, ongoing monitoring, and incident response capabilities to safeguard the organization's assets and maintain operational resilience.

Kloud Tech Help desk and call desk management involve the coordination and facilitation of support services to address user inquiries, technical issues, and service requests within an organization. We Providing assistance to users for resolving technical issues, answering questions, and troubleshooting problems related to hardware, software, applications, and IT services. We Provide technical support and assistance to users primarily via phone calls, addressing issues, answering questions, and guiding users through troubleshooting steps.

Kloud Tech Help desk and call desk management involve the coordination and facilitation of support services to address user inquiries, technical issues, and service requests within an organization. We Providing assistance to users for resolving technical issues, answering questions, and troubleshooting problems related to hardware, software, applications, and IT services. We Provide technical support and assistance to users primarily via phone calls, addressing issues, answering questions, and guiding users through troubleshooting steps.

Kloud Tech remote support and troubleshooting invloves process of diagnosing and resolving technical issues, providing assistance, and delivering support services to users or clients remotely, without the need for physical presence. Remote support sessions may involve communication via various channels such as voice calls, video calls, chat, or messaging platforms. These channels facilitate real-time interaction between the user and the support technician, enabling effective communication and collaboration during the troubleshooting process.